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Section:  Customer services   Vacancy 176

Post:IT Support Desk Analyst Salary contractual
Requirements and conditions
Age: Has no value
Gender Has no value
Education: no
Work schedule: Has no value
Work place: Wolverhampton
The announcement text: Job Title: IT Support Desk Analyst
Location: Barking, Essex
Job Type: Temporary with a view becoming permanent
Pay Rate: Ј7.50 per hour
Start Date Immediately

Our client based in Barking Essex are looking for an IT Support Desk Analyst. The role is 39 hours per week, working a shift based pattern incorporating Saturdays and Sundays, these will include a day off in the week.

The role will involve:
1st level telephone answering
Logging IT customer queries onto an in-house database
Following the process of calls through to completion
Quality Assessing calls logged
Administrative duties within the IT Support Desk
Writing of Process & Procedures

Skills Needed:
Good overall IT knowledge
Good Telephone Manner
Customer Focused
Microsoft knowledge
Call Logging experience

Are you looking for a rate of Ј7.50 per hour?
Do you have 6 months experience in a similar role?
Are you happy to work a shift pattern that incorporates a Saturday and Sunday?
Do you live in or near Barking Essex?For more opportunities, please visit www.synergygroup.co.uk.
Contact information
Employer:
Email: 1648@jobinstoke-on-trent.informnow.com
Phone: 020 7556 1124
Publication date: 2009-03-18 01:24:11

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